This Privacy Policy explains how Shivers CoreSky Innovations LLC, trading as CoreSky Living, collects, uses, shares and protects personal data when you visit our store, place an order or contact us.

1. Controller and representatives

Data controller: Shivers CoreSky Innovations LLC. Registered address: 7100 Preston Hwy, Louisville, KY 40219, United States. Privacy contact: shiver@shivellehome.com.

2. Data we collect

· Identity and contact data, such as name, billing and delivery address, email and telephone number.

· Order and transaction data, including products, prices, refunds and limited payment-status information.

· Device and usage data, including IP address, browser, cookie identifiers and store interactions.

· Customer-service content, reviews, survey responses and communications.

· Marketing preferences and consent records.

· Fraud-prevention and security signals provided by Shopify, payment providers or other service providers.

3. Purposes and legal bases

· Contract: process orders, payments, delivery, returns and customer support.

· Legal obligation: tax, accounting, product-safety, fraud-prevention and regulatory records.

· Legitimate interests: secure the store, prevent abuse, improve operations and defend legal claims, after balancing your rights.

· Consent: non-essential cookies, personalised advertising and marketing where consent is required. You may withdraw consent at any time.

4. Sharing and processors

We share data only as necessary with Shopify, payment providers, carriers, fulfilment partners, IT/security providers, analytics and advertising providers used with valid consent, professional advisers and public authorities where legally required.

5. International transfers

Some providers may process data outside the EEA, including in the United States. Where required, we rely on an adequacy decision, Standard Contractual Clauses or another lawful transfer mechanism and apply supplementary safeguards as appropriate.

6. Retention

We retain personal data only for as long as necessary for the stated purposes, legal obligations, disputes and enforcement.

7. Your rights

Subject to applicable law, you may request access, correction, deletion, restriction, portability or objection; withdraw consent; and complain to a competent supervisory authority, including the Dutch Data Protection Authority where applicable. We may need to verify your identity.

8. Cookies

Strictly necessary cookies may operate without consent where permitted. Analytics, advertising and other non-essential technologies are activated only after valid consent when required. You can change your choices through the cookie settings control.

9. Children, security and changes

Our store is not directed to children who cannot lawfully enter a purchase contract. We use proportionate technical and organisational safeguards, but no system is completely secure. Material policy changes will be communicated where required.